Tired of keeping mistakes on paper and filing them ?
With TASterix's Mistake tracking your managers and supervisors can mark mistakes "on the fly"
during message review or read backs. Each message can be rated on various criteria as shown.
When the mistake is approved and saved by your Manager, the agent will be notified on the
mistake the next time he/she logs into TASterix.
Stay in touch with your agents 24 hours per day without meeting with them !